He probably wasn't thinking about warehouses when he urged strategists to "occasionally look at the results" of their plans. But The British Bulldog's advice nonetheless applies to supply chain management.
The 15th annual warehouse and DC metrics study shows many companies are trying to make the business case to invest in new supply chain technologies, such as robotics, the Internet of Things, or blockchain.
E-commerce has brought DC management to a tipping point. For the first time, our annual DC and warehouse survey shows companies are changing how they measure success. Here are some of the study's highlights.