Items Tagged with 'ARC Advisory Group'

Being a "shipper of choice" can boost your chances of getting the service you need when trucking capacity is tight. But as our survey found, clear communication and respect for your carriers is good practice no matter what's happening in the market.

Online shoppers continue to demand fast, accurate fulfillment, putting enormous pressure on retail DC operations. A new study looks at the lengths retailers are willing to go to accommodate them.

As retailers continue to expand their omnichannel service offerings, they're increasingly turning to a traditionally underused resource: the brick-and-mortar store.

Transportation management systems have traditionally been used to slash freight costs. But shippers are now finding the software can do much more than that.

Studies show that DCs with the lowest turnover rates tend to follow the same four management principles. But they sometimes stumble in the execution.

The promise of hassle-free returns may keep customers happy, but our latest survey suggests that omnichannel players are still struggling to find the right balance between cost and service.