Webinar: The State of Home Delivery 2014 - Issues and Answers for the Retail Ecosystem
Consumers are placing new, omni-channel driven demands on the retail ecosystem for faster deliveries, with tighter delivery time windows and value added services. Those same shoppers have more buying choices than ever before, and will not hesitate to switch if they are dissatisfied with proposed delivery options.
Retailers, distributors, manufacturers, and logistics providers provide their perspectives on the state of home delivery in this breakthrough industry survey and benchmark study. Join domain experts from Retail Systems Research ("RSR") and Descartes as they discuss results, insights and recommendations.
Join this webinar to:
- Learn how retailers, distributors, manufacturers, and logistics providers are positioning themselves to address consumers' rising expectations when it comes to home delivery;
- Explore perceptions of home delivery as cost center, a differentiator, or a revenue generator;
- Understand key barriers and organizational inhibitors, and how they influence the retail ecosystem's priorities when it comes to technology investments; and
- Garner recommendations to overcome challenges the home delivery ecosystem faces.
Download your copy of the full report: The State of Home Delivery 2014