August 2012

Metrics Under the Microscope - How to Best Optimize the DC

In a recent survey of benchmarking measures among Warehousing Educational Research Council (WERC) members and DC Velocity readers, it was found that interest in operational metrics from senior management had increased in 2012. Not only do they want to know more about where their organization stands against industry standards, but also how to mine the necessary data in order to exceed expectations and gain a more competitive edge.

Join Karl B. Manrodt, Ph.D., Professor of Logistics at Georgia Southern University, and DC Velocity Senior Editor David Maloney, as they discuss the survey results; their effect on industry trends; critical data such as perfect order, employee turnover, and "soft" skill metrics; and how organizations of all sizes can use this data to optimize their labor, increase productivity, and maintain a more efficient and profitable business overall.

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