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Lagging productivity at its '50s-era DC in Columbus, Ohio, left retailer Big Lots with two choices: renovate the aging facility or shutter it and build a new high-tech facility somewhere else. Its decision may surprise you.
Sure you have plenty of brainpower. But when it comes to complex logistics or warehousing decisions, an intelligent software "agent" may be able to make the call better, faster or more cost effectively than you can.