Omnichannel Articles

Report: Consumers prefer to shop locally
Survey finds that most consumers would bypass Amazon for local retailers if they could get same-day delivery—even if they had to pay for it.
Retailers are failing to meet customer expectations, study shows
Companies are missing the mark on delivery, convenience, and the in-store experience, according to tech firm study.
Port Logistics Group opens Michigan office
Ypsilanti, Mich., location will focus on IT development and national customer service for the company's Whiplash e-commerce platform.
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Consumers grow impatient with high shipping costs for oversized items
Most online shoppers will avoid sellers that charge high shipping costs or have slow delivery times, study finds.
AmazonFresh expands to Houston, Minneapolis, and Phoenix
Online retailer adds one- and two-hour grocery delivery in three markets for its Amazon Prime members.
Fulfillment startup opens headquarters, DC in Los Angeles
E-commerce and omnichannel fulfillment provider offers tech services and nearly 100,000 square feet of fulfillment center space, company says.
Quiet Logistics opens Los Angeles area fulfillment center
La Palma, Calif., site becomes fifth facility in planned expansion to 10 to 12 sites as new parent companies fund growth.
Amazon to invest in "upskill" training
Online retailer to invest $700 million to train employees for in-demand jobs across the organization, including at its fulfillment centers and in its transportation network.
Kroger, Ocado to build CFC in suburban Atlanta
Companies to expand Kroger's e-commerce grocery fulfillment capabilities with high-tech fulfillment center in Forest Park, Ga.
Companies stalled on the road to full e-commerce implementation
Study shows that 60 percent of B2B companies and 70 percent of B2C companies have not yet fully implemented their e-commerce strategies.

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