Omnichannel Articles

CEVA Logistics, IKEA expand partnership
Companies celebrate the opening of Staten Island distribution center to serve IKEA's New York-area customers.
Gotta get back in time
Grocery distribution needs to be reimagined to recapture the efficiencies of the past.
Amazon Canada expands free one-day delivery to 13 locations
Amazon Prime one-day delivery is now available in 19 cities and towns across Canada, Amazon says.
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Consumers say no to shipping charges
Online shoppers embrace new merchandise pickup options to avoid delivery charges, survey shows.
In-store traffic is down, but not out
Retailers benefit from last-minute shopping at brick-and-mortar outlets as traffic increases on select holiday shopping days, survey shows.
Symbia Logistics makes three acquisitions
3PL continues strategic growth plans, closing on the purchase of three established logistics businesses, company says.
Amazon extends free holiday shipping promotion
All customers get free shipping through December 18; Amazon Prime same-day and one-day delivery services expanded to 10,000 cities and towns, company says.
U.S retailers lag in 'click and collect' capabilities
Fewer than a third of U.S. retailers offer buy online, pickup in-store services, survey shows.
Shoppers value communication over convenience in the returns process, study shows
Transparent policies and proactive updates positively influence consumer perception and brand loyalty, according to Narvar study of 1,300 online shoppers.
Adding new tiles to the omnichannel mosaic
As retailers continue to expand their omnichannel service offerings, they're increasingly turning to a traditionally underused resource: the brick-and-mortar store.

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