Omnichannel Articles

NRF: 2019 Holiday retail sales up 4%
2019 holiday season surpass 2018 levels to hit $730.2 billion; online and other non-store sales were up nearly 15%.
Amazon to open fulfillment center in central Florida
Deltona, Fla., facility will become part of the retail giant's statewide network that includes centers in Orlando, Miami, Tampa, and Jacksonville.
Grocery distributor to expand, transform U.S. supply chain
Ahold Delhaize USA invests $480 million in facilities, technology to support "aggressive" omnichannel growth plans, company says.
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Shoppers blend online and in-store spending due to short holiday season, NRF says
With consumers in rush to buy, Black Friday eclipses Cyber Monday by number of online shoppers for first time, survey shows.
Cyber Monday continues to eclipse Black Friday, researchers say
A later holiday shopping season and growing interest in online deals have shippers and logistics firms preparing for a busier-than-ever Cyber Monday.
Report: Consumers prefer to shop locally
Survey finds that most consumers would bypass Amazon for local retailers if they could get same-day delivery—even if they had to pay for it.
Rising to the challenge: How retailers are meeting the demands of omnichannel commerce
Most companies are still honing their omnichannel business strategies. That's the overarching theme of a survey on the topic by industry research firm ARC Advisory Group and DC Velocity. Here's a snapshot of the survey findings.
Retailers are failing to meet customer expectations, study shows
Companies are missing the mark on delivery, convenience, and the in-store experience, according to tech firm study.
Port Logistics Group opens Michigan office
Ypsilanti, Mich., location will focus on IT development and national customer service for the company's Whiplash e-commerce platform.
Consumers grow impatient with high shipping costs for oversized items
Most online shoppers will avoid sellers that charge high shipping costs or have slow delivery times, study finds.

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