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Service organizations, hard hit by the skills shortage, are looking to technology to mitigate the impact of a constantly dwindling talent pool. With fewer qualified candidates to hire, an aging workforce at or close to retirement, and “the great resignation”, doing more with less has become imperative to keep service operations running smoothly and end-customers happy. It’s the only way to bridge the gap.

The performance of a shipping dock can be a great indicator of the overall health of a company’s logistics operation.