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The pitch is that transforming your operation is as easy as finding the right software or training protocol. So why do so many of these initiatives fail?
The laws of human behavior tell us that each generation will bring its unique attitudes, perspectives, and values to the workplace. So why are we always so surprised to discover it?
We spend a lot of time figuring out the best way to move goods to market. Shouldn't we also be thinking about how to get people to work and make business travel more efficient?