The right kind of service agreement
Service agreements aren’t one-size-fits-all. The right kind, and level, helps logistics and warehousing operators reduce downtime.
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Hannes Beckerin is Operations Manager at JLT Mobile Computers, a leading supplier of rugged IT solutions for logistics and warehousing. Fully committed to keeping customers’ operations up and running, JLT provides a comprehensive, no questions asked service agreement. With easy to understand levels of coverage, known turnaround times, and zero exclusions, JLT:Care™ – as the optional service agreement is called – gives customers complete peace of mind and takes out the guesswork of calculating the hidden, and often forgotten, costs of downtime.
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