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Georges Bishop, Professional Engineer, is senior vice president of LXLI International Ltd. of Toronto, a firm specializing in scientific time management. He has taught courses in work measurement and methods at l'?cole Polytechnique de Montr?al and l'Universit? de Sherbrooke. He can be reached at (416) 621-9292, ext. 226.
Cutthroat competition in the grocery industry has left DC managers searching for faster and cheaper ways to get orders out. But their own performance standards may be holding them back.