For small truckers, an out-of-service rig means an out-of-work driver. One truckmaker is borrowing distribution techniques from the retail world to get repair parts right out to dealers and trucks back on the road.
Move aside, Alice. Restaurants that do business with a small regional supplier called Robert's Foods have almost unlimited menu choices thanks to a space-age ordering system called the Virtual Warehouse.
The Defense Department, an institution that once issued an eight-page specification for doughnuts, is now buying the technology for its advanced cargo tracking system off the shelf. It's even offering to share what it learns with the rest of the logistics world.