Paragon Software Systems, Inc., a leader in vehicle routing and scheduling optimization solutions, has expanded its Paragon HDX solution to include a number of last mile fulfillment modules. The software allows retailers to maximize the performance of their omni-channel fulfillment operations, whether they are using their own fleet, carriers or a mixed fleet. The ability to manage and track order fulfillment through a single system provides better visibility of the delivery process to retailers and consumers. This allows retailers to reduce costs and increase first-time delivery success. Paragon HDX goes beyond simply offering route optimization and configurable time windows by providing retailers with better control over all aspects of last mile order fulfillment. This modular approach enables the system to be used as an end-to-end solution, or to fill the gaps in the retailer's existing omni-channel fulfillment systems. Paragon customers can take advantage of a comprehensive offering that covers everything from multi-channel order integration and capacity management, through to customer communication, consignment tracking and day of delivery management. Paragon HDX includes Paragon HDX Core, Fulfillment Channel Manager, Local Capacity Manager, Customer Services, Customer Self-Service, Customer Notifications, Parcel Pack & Dispatch, Consignment Tracking, Hub Returns Manager and fleXipod, a mobile proof of delivery application.
Company: Paragon Software Systems