We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • ::COVID-19 COVERAGE::
  • INDUSTRY PRESS ROOM
  • ABOUT
  • CONTACT
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC.
    • Podcast
    • Blogs
      • Analytics & Big Data
      • Best Practices
      • Dispatches
      • Empowering Your Performance Edge
      • Logistics Problem Solving
      • One-Off Sound Off
      • Public Sector Logistics
      • Two Sides of the Logistics Coin
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2020
    • Upload Your Video
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC.
    • Podcast
    • Blogs
      • Analytics & Big Data
      • Best Practices
      • Dispatches
      • Empowering Your Performance Edge
      • Logistics Problem Solving
      • One-Off Sound Off
      • Public Sector Logistics
      • Two Sides of the Logistics Coin
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2020
    • Upload Your Video
Home » Dakota Supply Group Invests in Customer Experience with Epicor Eclipse
Press releases are provided by companies as is and have not been edited or checked for accuracy. Any queries should be directed to the company issuing the release.

Upload your press release

Dakota Supply Group Invests in Customer Experience with Epicor Eclipse

June 27, 2019
No Comments

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced Dakota Supply Group has selected the Epicor Eclipse solution to power world-class customer experience. All 33 branches of Dakota Supply Group will deploy the Epicor Eclipse enterprise resource planning (ERP) solution to fit growing business demand and better service customers.

Epicor Eclipse connects various systems and customer touchpoints, and for Dakota Supply Group, understanding their customers data is priority for enhancing their customer experience. Founded in 1898, Dakota Supply Group (DSG) has been dedicated to providing all the right connections to their customers in electrical, plumbing, HVAC, refrigeration, communications, utility, automation, waterworks, on-site sewer, water and well, filtration and metering technology industries.


Enhancing efficiency and customer experience with fit-for-purpose solution
Dakota Supply Group had outgrown its existing ERP solution and sought out a solution that would increase the efficiency of processes and responsiveness. Epicor Eclipse will help allow Dakota Supply Group to optimize processes and experiences, both with customers and internal, and enable greater capacity. Dakota Supply Group will be able to look at their operations, including warehouse management, order writing and purchasing in one view.

The "Amazon Effect" has shifted customer expectations of shopping experiences. Customers want to search and discover their options with a multitude of products all in one place before seamlessly placing an order online, that is trackable up until the moment it is received. By transforming their business with Epicor Eclipse, Dakota Supply Group will be able to better meet customer expectations and continue to deliver on ever-evolving customer expectations.

"Dakota Supply Group has a goal to provide amazing customer service and we're honored they chose Epicor Eclipse to help meet that goal," said Tony Corley, senior product marketing manager at Epicor. "As a fit-for-purpose solution for electrical, plumbing, HVAC, and PVF distributors, Epicor Eclipse will enable Dakota Supply Group to optimize processes, improve efficiency, and simplify transactions while enhancing communication across the organization."

More Info: http://www.epicor.com

Submit your logistics, material handling, or supply chain related company news in DC VELOCITY's Industry Press Room section or New Products section
  • Related Articles

    Elemica Enhances Customer Experience with New Client Success Organization

    Jergens Industrial Supply Improves Productivity by 30% with Epicor Prophet 21

    New Research from BluJay Finds Customer Experience Overtakes Cost as Top Supply Chain Differentiator

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Relaxed regulations for drone parcel delivery to take effect in March

  • Gartner survey signals increased investment in resilience over the next two years

  • Increasing Urgency for Vaccine Supplies Drives Launch of New Vaccine Manufacturing Resources on Thomasnet.com

  • IBM survey says digitalization trends will sweep trucking industry by 2030

  • What Level of Automation is Right for Your Warehouse?

Now Playing on DCV-TV

Ef7899d1 1c83 487b 9291 8af692931c96

myQ Dock Management

DCV-TV 4: Viewer Contributed
Introducing myQ Dock Management. Connect your loading dock equipment and iDock Controls from Poweramp, McGuire, or DLM to the cloud and view your loading activity online with myQ Dock Management.Facilities with myQ can monitor the real-time status of their docks and be proactive in improving efficiency and safety. ...

FEATURED WHITE PAPERS

  • Time to rethink your lift truck power

  • Warehouse Management System Project Toolkit

  • Solving Talent Management Challenges Now and In the Future

  • Shaping Up Last Mile Delivery to Surpass Customer Expectations

View More

Subscribe to DC Velocity Magazine

GET YOUR FREE SUBSCRIPTION
  • SUBSCRIBE
  • NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2021. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing