THOMASVILLE, N.C. (Nov. 6, 2017) - Old Dominion Freight Line, Inc. has again won Mastio & Company's 2017 Award for Quality for the eighth consecutive year, as the number one choice for customers seeking value, loyalty and service.
Old Dominion is the only national LTL carrier in the 13-year history of this prestigious annual ranking to top the list eight years in a row.
"Our OD employees are tirelessly dedicated to helping our customers keep their promises. We're honored to once again be recognized by the shipping public for OD's reliability, trustworthiness, responsiveness and care we provide our customers every day," said David Congdon, vice chairman and CEO of Old Dominion Freight Line. "To continue to earn this high distinction validates our commitment to provide premium service, with one of the lowest claims ratios and highest on-time delivery rate in our industry."
"The company with the highest score is considered to be offering the best value, for the perceptions and needs of their customers," said Mastio of its LTL study.
To develop its rankings, Mastio & Company surveyed more than 1,800 industry professionals, gauging customer satisfaction and loyalty. Old Dominion scored highest based on evaluations and customer perceptions of 187 LTL carriers, in service categories such as claims process, billing accuracy, freight tracking capability, damage-free and timely quality of service, and overall satisfaction.
For more information about Old Dominion, visit www.odfl.com or call (800) 432-6335. On Twitter: @ODFL_Inc and Facebook: Old Dominion Freight Line Inc.
About Old Dominion Freight Line, Inc.
Old Dominion Freight Line, Inc. (NASDAQ: ODFL) is a leading, less-than-truckload (LTL) company providing premium service across North America and globally through strategic partnerships with international freight-forwarding services. OD's 19,000 employees, 227 service
centers across the U.S., and the LTL industry's newest fleet of over 32,000 trailers and 8,000 tractors consistently rank as the industry leader in lowest claims ratio, best on-time delivery and highway safety. The company's broad range of logistics services include ground and air expedited transportation, supply chain consulting, transportation management, truckload brokerage, container delivery and OD Household Services, a consumer service for household moving. For more than 83 years, Old Dominion has been helping the world keep promises. To learn more about the company's industry leadership, click here.
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More Info: https://ODFL.com
