San Francisco, Calif.-October 12, 2016 - Rootstock Software®, the leader in cloud manufacturing and supply chain applications, today announced that Trond Henning Olesen has joined them as vice-president of customer success. In this new role, Olesen will be responsible for assuring customer satisfaction, software adoption and utilization of Rootstock's cloud ERP software.
"There are three major efforts needed to successfully implement cloud ERP software - vision creation, implementation, and continued support," emphasizes Olesen. "The real goal we want to achieve is maximum customer satisfaction throughout all three processes. I look forward to acting as an ombudsman for Rootstock customers from the initial contact throughout their lifespan. We want our customers to think of us as important members of their own team."
Olesen has successfully implemented clientele in the U.S., Europe and Asia such as Cisco, Dell, Procter & Gamble, O2 and Telia. His background includes executive positions at companies such as iSpheres Corporation, Viz Risk Management and Recommind. Olesen was a founding member of Calico Commerce which, in 1999, had the 6th best IPO in the history of the NASDAQ. With his extensive technical and business background, Olesen has consulted for companies such as LinkedIn, Digital Fuel and Purisma, assisting them in improving their organizations, processes and people.
"Trond is an experienced and accomplished technical executive of several Silicon Valley startups," affirms Pat Garrehy, Rootstock CEO. "He has built organizations, structures and processes that can grow with the rapid business expansion necessary in high tech while simultaneously maintaining a high customer satisfaction."
Olesen has a Ph.D. in Computer Science from the University of Bergen, Norway.
About Rootstock Software
Rootstock Software® is a proven provider of powerful and nimble manufacturing, distribution and supply chain solutions built and deployed on the Salesforce Platform (the world's #1 cloud computing platform). The Rootstock solutions enable real-time management of manufacturing, distribution and supply chain operations from front to back, anytime and anywhere. The company's manufacturing, distribution and supply chain apps integrate "out of the box" with Sales Cloud® by salesforce.com and other ERP-centric applications written on the Salesforce Platform. With unparalleled executive experience in manufacturing and distribution software and an established base of installed and implemented cloud customers, Rootstock offers a better and more reliable way to plan and execute required activities, deliver essential information to all parts of the organization, and improve timely and informed business decision making. The Rootstock apps also provide the control and visibility required to elevate the total performance of manufacturing, distribution and supply chain operations. Rootstock is available on the AppExchange by salesforce.com, the world's most popular marketplace for business apps. To learn more, please follow Rootstock on Twitter @RootstockMFG, visit our Facebook page http://www.facebook.com/RootstockSoftware or visit http://www.rootstock.com.
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