BOSTON, MA--(July 28, 2016) - Albertsons Companies, one of the largest US grocery retailers, announced that it has signed a multi-year enterprise-wide agreement with Symphony EYC for its leading Customer-Centric Retailing (CCR) platform, its supplier collaboration solutions based on the company's customer and merchandising data across its 19 banners, and its next generation integrated assortment, store and shelf optimization solutions. The CCR platform is expected to go live in the third quarter of this year and the integrated assortment platform will be rolled out progressively over the next several quarters.
Symphony EYC's Customer-Centric Retailing platform will enable category growth by providing Albertsons Companies category managers with an integrated suite of analytics capabilities and insights on demand, and also enable shared insights and superior collaboration with CPG suppliers, based on the combination of the company's customer and merchandising data and Symphony EYC's supplier collaboration tools and insights services. Albertsons Companies selected Symphony EYC after an extensive competitive evaluation based on its industry leading technology solutions, deep domain expertise and efficient client services model.
Albertsons Companies will also roll out Symphony EYC's next generation, cloud-based customer centric integrated assortment, store and shelf optimization solutions enterprise-wide to transform assortment planning and execution at national and divisional levels, enable assortment localization, and assure store-level compliance, with large benefits for merchants, suppliers and customers.
"We are very excited to have Symphony EYC as our strategic Customer-Centric Retailing partner to help each of our divisions strengthen supplier collaboration and localized product assortments that customers want in our stores," said Shane Sampson, Albertsons Companies' Chief Marketing and Merchandising Officer.
"Symphony EYC is honoured to have our CCR platform and merchandising solutions selected by Albertsons Companies, after an extensive competitive evaluation, to provide best in class capability in category management, CPG supplier collaboration, and assortment, store and shelf optimization," said Pallab Chatterjee, Chairman of Symphony EYC.
About Albertsons Companies
Albertsons Companies is one of the largest food and drug retailers in the United States, with both a strong local presence and national scale. We operate stores across 35 states and the District of Columbia under 19 well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen and Carrs. Albertsons Companies is dedicated to helping people across the country live better lives. In 2015 alone, along with the Albertsons Companies Foundation, the company gave more than $270 million in food and financial support to the more than 2,200 communities it serves, improving the lives of millions of people in the areas of hunger relief, education, cancer research and treatment, programs for people with disabilities, and veterans outreach. Albertsons Companies is committed to making a meaningful difference, neighborhood by neighborhood.
About Symphony EYC
Symphony EYC is a global leader in technology solutions and consulting services for Symphony Retail Cloud customer centric retailing, merchandising and marketing that enable retailers to achieve same store revenue growth of 1-2%. Symphony EYC solutions combine big data, analytics and cloud-based software to enable retailers to engage and build loyalty with customers, category managers to drive category growth with integrated merchandising information and insights, suppliers to achieve superior collaboration with the best tools and insights, and other decision makers to optimize all aspects of merchandising and marketing performance.
More Info: http://www.eyc.com/albertsons-press-release