Northampton (UK) - 17 May 2016 - Online retailer Surfdome.com, which offers technical equipment, clothing, footwear and accessories from over 400 well-known surf, snow and skate brands, has renewed its contract with XPO Logistics for the management of its UK-based e-fulfilment operation.
XPO Logistics will continue to be responsible for receiving goods from Surfdome.com's suppliers, as well as order picking, marshalling, packing, dispatch and returns management.
Since 2012, XPO Logistics has managed Surfdome.com's fast-growing fulfilment operation from its dedicated facility in Wellingborough, Northamptonshire. XPO Logistics currently picks over 75,000 units from 55,000 warehouse locations each week, reflecting a 30% volume increase over the last year.
To accommodate Surfdome.com's significant growth, XPO Logistics has continued its flexible approach to the contract by adding a facility, at an adjacent site, to provide a further 30% of warehousing space. In addition, the company has enhanced the Surfdome.com customer experience by implementing a next-day express delivery service for UK orders placed before 9: 00 p.m.
Together, XPO Logistics and Surfdome.com have been driving plastics out of the fulfilment process by switching to recycled cardboard and other biodegradable materials. The expanded warehouse operation runs on 100% renewable electricity to reduce the carbon footprint.
Justin Stone, managing director of Surfdome.com, said: "XPO Logistics provides us with a flexible e-fulfilment operation that allows us to offer a high quality of service to our customers. By working as a team, we've been able to increase sales by offering later ordering times for next-day delivery, which extends the shopping window for our customers. With XPO Logistics' expansion into another distribution centre to support our increase in volume, we can ensure a consistently superior customer experience while driving sustainable growth across our business."
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More Info: https://www.xpo.com
