We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • ::COVID-19 COVERAGE::
  • INDUSTRY PRESS ROOM
  • ABOUT
  • CONTACT
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC.
    • Podcast
    • Blogs
      • Analytics & Big Data
      • Best Practices
      • Dispatches
      • Empowering Your Performance Edge
      • Logistics Problem Solving
      • One-Off Sound Off
      • Public Sector Logistics
      • Two Sides of the Logistics Coin
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2020
    • Upload Your Video
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC.
    • Podcast
    • Blogs
      • Analytics & Big Data
      • Best Practices
      • Dispatches
      • Empowering Your Performance Edge
      • Logistics Problem Solving
      • One-Off Sound Off
      • Public Sector Logistics
      • Two Sides of the Logistics Coin
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2020
    • Upload Your Video
Home » UPS adds transit times to deliveries as "Cyber Monday" volumes spike
newsworthy

UPS adds transit times to deliveries as "Cyber Monday" volumes spike

December 5, 2017
DC Velocity Staff
No Comments

UPS Inc.'s hopes of a totally seamless holiday delivery season hit a seam pretty quickly.

Confronting an unexpected spike in volumes from online orders on "Cyber Monday," the marketing name for the online ordering bonanza the Monday after Thanksgiving, the Atlanta-based transport and logistics giant added one to two days of additional transit times to an unspecified number of deliveries, it said today.

UPS called the volume during the so-called Cyber Week "unprecedented," especially at the start of the week. That would have encompassed Cyber Monday, when U.S. online sales this year hit a record $6.59 billion, according to a website called Fundivo that tracks such activity.

The company also sent "ready teams," managers experienced in addressing operational bottlenecks, to Atlanta, Kansas City, Denver, and Oakland, Steve Gaut, a UPS spokesman, said in an email. However, Gaut added that those cities might not necessarily be experiencing unusual delivery delays. The manner in which package volumes flow through UPS' vast domestic system makes it impossible to pinpoint specific markets where problems might have occurred, Gaut said.

UPS expects to deliver 750 million packages between Thanksgiving and New Year's Eve, or a rough average of 30 million per delivery day. That would be a 5 percent increase over last year's holiday totals. In addition, UPS expects to be inundated with holiday returns during the first 10 days or so of 2018.

On Friday, UPS notified the Teamsters union, which represents 230,000 UPS employees, most of whom package car and over-the-road drivers, that UPS' package car drivers may be directed to bump up their peak-season work cycles from the typical 60 hours over 7 days to 70 hours over 8 days in order to cope with the higher volumes. Package car driver hours would return to normal on January 14, UPS said.

UPS is allowed under Department of Transportation (DOT) rules to unilaterally take such an action, although it will leave the decision-making to regional and local managers who will determine if volumes justify the change. The Teamsters for a Democratic Union (TDU), a dissident Teamster group, warned the change will tax already-exhausted package car drivers who are making dozens, if not hundreds, of stops each holiday delivery day.

Transportation Parcel & Postal Carriers
KEYWORDS UPS
  • Related Articles

    UPS adds time-definite deliveries to international express freight service

    UPS Freight cuts U.S.-to-Alberta transit times

    SMC³ adds transit times to LTL rating solution

Recent Articles by DC Velocity Staff

Train kept a rollin’

Werner invests in autonomous trucking firm TuSimple

Blasgen to retire as leader of CSCMP in March

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Cold chain giant Lineage Logistics buys its own rail operator

  • For container lines and ports, what a difference a year makes

  • Outlook 2021: What’s in store for logistics supply chain?

  • Capacity challenges will continue in 2021

  • Cushman & Wakefield Brokers Sale of 170 Acres plus Lease for 1MSF Build-to-Suit for Home Improvement Retailer in Commerce City, CO.

Now Playing on DCV-TV

2mw 01 11 21 thumb

Ocean Sector Shaping the Next Shipageddon

DCV-TV 4: Viewer Contributed
If you're a shipper, it's never good when a rep for an ocean carrier tells you, "You better sit down before you read this." We've been seeing astoundingly high increases in the ocean sector and they seem to have staying power. While the ocean carriers used blank sailings last year to tip the balance of supply and...

FEATURED WHITE PAPERS

  • Proven Benefits: A Compendium of Slotting Optimization Success Snapshots

  • Bridging Information Gaps in Dock and Yard Operations

  • How Intelligent Sensor Solutions Turn Data Into Action

  • Order picking Solutions: Understanding Your Options

View More

Subscribe to DC Velocity Magazine

GET YOUR FREE SUBSCRIPTION
  • SUBSCRIBE
  • NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2021. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing