Art van Bodegraven was, among other roles, chief design officer for the DES Leadership Academy. He passed away on June 18, 2017. He will be greatly missed.
It's an old line, and not very funny anymore: "Will the last person to leave (fill in name of city) please turn out the lights?" We're not picking on Flint for the sake of beating up on the downtrodden, but Flint is an exemplar—the poster child—for communities in economic death throes.
The dynamics of community collapse are complex; Flint has been dying for well over 25 years. But at the core, the issue is that Flint is irrelevant to global automotive supply chains, and that's the death knell. Hey, Flint is irrelevant to domestic automotive supply chains. It may even be irrelevant to the General Motors supply chain.
We tend to think of these collapses in terms of manufacturing, but there are frequently distribution operations closely tied in with manufacturing operations. And there are distribution facilities and operations that can bring down communities when they fail.
There are many reasons for distribution center job losses. An obvious one is the shutdown of the parent manufacturer. Another would be a radical change in sourcing—the network must be reconfigured if goods begin arriving at Los Angeles/Long Beach instead of coming from the next town over. So, this is a supply chain issue at its core.
When a distribution center closes, all may not be lost. If the facility is located in a natural distribution-centric location like Atlanta, Columbus, or Memphis, there may be other jobs in the area, later if not sooner. But if the facility is a legacy of a long-ago acquisition, stands alone in a remote location, or otherwise falls outside the lines of a rationalized distribution network, the lost jobs may have disappeared forever.
Looming realities
It is time to face some grim facts. Those lost manufacturing and distribution jobs aren't going to magically reappear "when things get better"—not when production has gone to Asia or Central America or even elsewhere in the country. They're probably not going to be replaced by equally high-paying positions that use the skills that were useful in the old jobs. For sure, they won't come back because of pronouncements by politicians who exploit the human tragedies involved in order to grab a few more votes.
In general, "economic stimulus" packages other than investments in genuine infrastructure won't do the job either, not when the community and its workforce can't find a relevant value-adding slot in a healthy supply chain.
Cowboy up and deal with it
We don't want to gloss over the genuine misery of real people who get caught up in local economic collapse. And training in 21st century skills is a must, whatever the next steps for a town or an industry. But simply having a capable workforce more or less in place isn't enough to attract industry—and jobs—to a depressed area.
The idea of spending public money (stimulus package or other) on the suffering community may appeal to our humanitarian instincts. But these are generally sops, without long-term and sustainable benefit.
We have got to learn the battlefield hospital techniques of triage. This does emphatically not mean that the most severe cases get the most attention soonest. Somewhat the opposite—the most dire cases, the terminally injured, don't get any attention, and rescue efforts are poured into those with a fighting chance of making it. We need to learn to do the same with economically wounded communities. Our resources need to be concentrated on those that can come back and play productive value-adding roles in a new economic model. That is, the rescue money becomes an investment, with a chance of manifold payback over generations—not just a handout, in which the money metaphorically dribbles through the fingers of the recipients until it is gone.
Repairing infrastructure in a place that is irrelevant to new economic realities is a poor investment. Creating what are essentially tourist attractions in a place to which no tourists come—now or ever—is costly window dressing.
One solution that we may not be paying enough attention to is the prospect, not of hoping that jobs will move into an area, but of newly trained (or previously appropriately skilled) workers moving to where the jobs are.
Perhaps the biggest socioeconomic change this country experienced resulted from the massive movement of labor from farms, primarily in the South, to industries in the North. Think automotive in the upper Midwest, and steel in the same areas. Consider the steel mill that built its own rail spur to the Mexican border to relocate workers—nearly 100 years ago!
Granted, workers may be reluctant to pull up stakes until the housing market has recovered sufficiently to let them sell quickly and make enough profit to fund a move. But with auto (and related) plants closing, with steel mills closing or falling into the hands of foreign owners (and employing a fraction of their former numbers), with manufacturing continuing to shift away from traditional bases (and turning distribution solutions on their heads), isn't it time to re-evaluate possibilities for relocating to where the work is?
Your point is?
This isn't totally about doom and gloom. There are going to be cities that get it together, reconfigure and rebrand themselves, and find ways to embrace changed roles in a new economy. We applaud them and their visionary leaders.
Those that wait for a handout, though, are going to be disappointed, and those that won't take off their rose-colored glasses, bitterly so. So, with all the talk about rebuilding the infrastructure, which has immense implications for effective supply chain operations in the United States, the answers may not be so easy. Our responsibility is to do our best to make sure that politicians and planners at all levels are doing the right things for the long haul, are spending money wisely (i.e., investing), and have their eyes wide open to realistic alternatives. Including knowing when to turn out the lights.
The U.S., U.K., and Australia will strengthen supply chain resiliency by sharing data and taking joint actions under the terms of a pact signed last week, the three nations said.
The agreement creates a “Supply Chain Resilience Cooperation Group” designed to build resilience in priority supply chains and to enhance the members’ mutual ability to identify and address risks, threats, and disruptions, according to the U.K.’s Department for Business and Trade.
One of the top priorities for the new group is developing an early warning pilot focused on the telecommunications supply chain, which is essential for the three countries’ global, digitized economies, they said. By identifying and monitoring disruption risks to the telecommunications supply chain, this pilot will enhance all three countries’ knowledge of relevant vulnerabilities, criticality, and residual risks. It will also develop procedures for sharing this information and responding cooperatively to disruptions.
According to the U.S. Department of Homeland Security (DHS), the group chose that sector because telecommunications infrastructure is vital to the distribution of public safety information, emergency services, and the day to day lives of many citizens. For example, undersea fiberoptic cables carry over 95% of transoceanic data traffic without which smartphones, financial networks, and communications systems would cease to function reliably.
“The resilience of our critical supply chains is a homeland security and economic security imperative,” Secretary of Homeland Security Alejandro N. Mayorkas said in a release. “Collaboration with international partners allows us to anticipate and mitigate disruptions before they occur. Our new U.S.-U.K.-Australia Supply Chain Resilience Cooperation Group will help ensure that our communities continue to have the essential goods and services they need, when they need them.”
A new survey finds a disconnect in organizations’ approach to maintenance, repair, and operations (MRO), as specialists call for greater focus than executives are providing, according to a report from Verusen, a provider of inventory optimization software.
Nearly three-quarters (71%) of the 250 procurement and operations leaders surveyed think MRO procurement/operations should be treated as a strategic initiative for continuous improvement and a potential innovation source. However, just over half (58%) of respondents note that MRO procurement/operations are treated as strategic organizational initiatives.
That result comes from “Future Strategies for MRO Inventory Optimization,” a survey produced by Atlanta-based Verusen along with WBR Insights and ProcureCon MRO.
Balancing MRO working capital and risk has become increasingly important as large asset-intensive industries such as oil and gas, mining, energy and utilities, resources, and heavy manufacturing seek solutions to optimize their MRO inventories, spend, and risk with deeper intelligence. Roughly half of organizations need to take a risk-based approach, as the survey found that 46% of organizations do not include asset criticality (spare parts deemed the most critical to continuous operations) in their materials planning process.
“Rather than merely seeing the MRO function as a necessary project or cost, businesses now see it as a mission-critical deliverable, and companies are more apt to explore new methods and technologies, including AI, to enhance this capability and drive innovation,” Scott Matthews, CEO of Verusen, said in a release. “This is because improving MRO, while addressing asset criticality, delivers tangible results by removing risk and expense from procurement initiatives.”
Survey respondents expressed specific challenges with product data inconsistencies and inaccuracies from different systems and sources. A lack of standardized data formats and incomplete information hampers efficient inventory management. The problem is further compounded by the complexity of integrating legacy systems with modern data management, leading to fragmented/siloed data. Centralizing inventory management and optimizing procurement without standardized product data is especially challenging.
In fact, only 39% of survey respondents report full data uniformity across all materials, and many respondents do not regularly review asset criticality, which adds to the challenges.
Artificial intelligence (AI) tools can help users build “smart and responsive supply chains” by increasing workforce productivity, expanding visibility, accelerating processes, and prioritizing the next best action to drive results, according to business software vendor Oracle.
To help reach that goal, the Texas company last week released software upgrades including user experience (UX) enhancements to its Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) suite.
“Organizations are under pressure to create efficient and resilient supply chains that can quickly adapt to economic conditions, control costs, and protect margins,” Chris Leone, executive vice president, Applications Development, Oracle, said in a release. “The latest enhancements to Oracle Cloud SCM help customers create a smarter, more responsive supply chain by enabling them to optimize planning and execution and improve the speed and accuracy of processes.”
According to Oracle, specific upgrades feature changes to its:
Production Supervisor Workbench, which helps organizations improve manufacturing performance by providing real-time insight into work orders and generative AI-powered shift reporting.
Maintenance Supervisor Workbench, which helps organizations increase productivity and reduce asset downtime by resolving maintenance issues faster.
Order Management Enhancements, which help organizations increase operational performance by enabling users to quickly create and find orders, take actions, and engage customers.
Product Lifecycle Management (PLM) Enhancements, which help organizations accelerate product development and go-to-market by enabling users to quickly find items and configure critical objects and navigation paths to meet business-critical priorities.
Nearly one-third of American consumers have increased their secondhand purchases in the past year, revealing a jump in “recommerce” according to a buyer survey from ShipStation, a provider of web-based shipping and order fulfillment solutions.
The number comes from a survey of 500 U.S. consumers showing that nearly one in four (23%) Americans lack confidence in making purchases over $200 in the next six months. Due to economic uncertainty, savvy shoppers are looking for ways to save money without sacrificing quality or style, the research found.
Younger shoppers are leading the charge in that trend, with 59% of Gen Z and 48% of Millennials buying pre-owned items weekly or monthly. That rate makes Gen Z nearly twice as likely to buy second hand compared to older generations.
The primary reason that shoppers say they have increased their recommerce habits is lower prices (74%), followed by the thrill of finding unique or rare items (38%) and getting higher quality for a lower price (28%). Only 14% of Americans cite environmental concerns as a primary reason they shop second-hand.
Despite the challenge of adjusting to the new pattern, recommerce represents a strategic opportunity for businesses to capture today’s budget-minded shoppers and foster long-term loyalty, Austin, Texas-based ShipStation said.
For example, retailers don’t have to sell used goods to capitalize on the secondhand boom. Instead, they can offer trade-in programs swapping discounts or store credit for shoppers’ old items. And they can improve product discoverability to help customers—particularly older generations—find what they’re looking for.
Other ways for retailers to connect with recommerce shoppers are to improve shipping practices. According to ShipStation:
70% of shoppers won’t return to a brand if shipping is too expensive.
51% of consumers are turned off by late deliveries
40% of shoppers won’t return to a retailer again if the packaging is bad.
The “CMA CGM Startup Awards”—created in collaboration with BFM Business and La Tribune—will identify the best innovations to accelerate its transformation, the French company said.
Specifically, the company will select the best startup among the applicants, with clear industry transformation objectives focused on environmental performance, competitiveness, and quality of life at work in each of the three areas:
Shipping: Enabling safer, more efficient, and sustainable navigation through innovative technological solutions.
Logistics: Reinventing the global supply chain with smart and sustainable logistics solutions.
Media: Transform content creation, and customer engagement with innovative media technologies and strategies.
Three winners will be selected during a final event organized on November 15 at the Orange Vélodrome Stadium in Marseille, during the 2nd Artificial Intelligence Marseille (AIM) forum organized by La Tribune and BFM Business. The selection will be made by a jury chaired by Rodolphe Saadé, Chairman and CEO of the Group, and including members of the executive committee representing the various sectors of CMA CGM.