Your recent article "tell me again why we're doing this" [Outbound, February 2006, page 96] was excellent and touched on many important points regarding professional development.
My experience consulting for and managing training initiatives in the logistics industry has shown that employee or "learner" adoption is the key to successful large-scale technology implementations. But the project team may be so focused on getting the application up and running that they devalue learner adoption.
Here are just a few of the issues I've seen over the years:
Communication strategy, learning strategy, leadership development and coaching are all important in addressing these issues and facilitating learner adoption. But the training must also be accountable to the learner audience. So it is equally important to clearly define the measurement of success and define how the organization will help the employees sustain the level of adoption required.
When new technology is introduced into an organization, employee development that focuses on learner or employee adoption can turn the challenge of change into an opportunity for organizational success.
Owen Davis, TrainingFolks Inc.