August 29, 2019

Kuehne + Nagel links electronic booking processes with Air France KLM Martinair Cargo

Connection transforms manual quotation and capacity tasks to digital platform shared by airfreight carrier and logistics provider.

By DC Velocity Staff

Freight forwarding and logistics giant Kuehne + Nagel International AG is continuing to expand its air freight service offerings, saying today it has taken a step toward digitalizing its operations by creating a direct, system-to-system connection with Air France KLM Martinair Cargo (AFKLMP Cargo).

The link improves the integration of the partners' electronic booking processes by building a host-to-host connection through an application programming interface (API). That connection between computers allows for a system-based, integrated and interactive match between available capacity and demand, Kuehne + Nagel  said.

According to the companies, this marks the first time that an airfreight carrier and a global logistics provider have created a direct, system-to-system connection that transforms manual quotation and capacity booking process into a digital automated solution.

Following a recently completed proof-of-concept test, both companies have agreed to further develop the solution and to start the roll-out in Europe and South Asia Pacific. Customers will now be able to access both companies' full digital offerings, including ad-hoc quotations, capacity availability inquiries, dynamic pricing, and real-time e-booking functionalities.

The launch of the new platform is a step forward in building Kuehne + Nagel's digital transformation process and initiative to offer a seamless digital customer journey, known by the company as eTouch, according to a statement from Yngve Ruud, member of the managing board of Kuehne + Nagel, responsible for air freight.

The news comes after Kuehne + Nagel said in March it had partnered with airport maintenance provider FEAM Maintenance to expand its array of air logistics services by arranging deliveries and pick-ups in airport restricted areas known as "airside."

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