January 10, 2019

MercuryGate unveils customer portal for freight visibility

MercuryGate unveils customer portal for freight visibility

Gateway leverages TMS to monitor shipping moves.

By DC Velocity Staff

Logistics technology provider MercuryGate International Inc. today unveiled a customer portal that offers clear visibility of freight movements, saying the product will help shippers keep all of their stores, distribution centers, and other parties updated, while allowing logistics service providers (LSPs) to give their shipper customers a greater view of the location of their freight.

Based on a foundation of the firm's transporation management system (TMS) software, the MercuryGate Customer Portal provides customers and stakeholders with a gateway to monitor shipping with a graphical control tower view; track load activities, milestones, and related metrics via a visual dashboard; and book a new shipping order via the Quick Add Quote functionality.

"Visibility, communication, and collaboration remain the primary drivers that enable transportation networks to operate at peak efficiency," MercuryGate CEO Joe Juliano said in a statement. "This new customer portal offers everyone involved in freight activity a clear, direct view into what's going on, allowing them to head off any potential delays."

The platform is the company's first product release since it was acquired in 2018 by the Boston-based private equity firm Summit Partners, and named Juliano as its president and CEO. Since then, MercuryGate has made a number of senior personnel moves, hiring new a chief strategy officer, chief operating officer, professional services leader, chief technology officer, and vice president of sales.

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