December 18, 2018

FedEx expands e-commerce offering

Extra Hours service allows retailers to fulfill online orders into the evening, with late pickup by FedEx Express, company says.

By DC Velocity Staff

Transportation and logistics giant FedEx is expanding its e-commerce delivery options for retailers with its FedEx Extra Hours service, the company said today.

The Memphis, Tenn.-based company said the program allows participating retailers to fulfill e-commerce orders into the evening and receive late pickups by FedEx Express, with next-day local delivery and two-day shipping to any address in the continental United States. Retailers can extend evening order cutoff times by five to eight hours, with some as late as midnight, the company also said.

FedEx Extra Hours recently launched in multiple markets across the United States, with customers such as AutoZone and Best Buy, the company said.

The service is the latest in a line of e-commerce and retail offerings FedEx has launched to meet online shopping demands for fast, convenient shipping, especially during the holiday season.

"The majority of online orders are placed after 4 p.m., and 64 percent of online shoppers expect orders placed by 5 p.m. to qualify for next-day shipping," Brie Carere, senior vice president and incoming chief marketing officer for FedEx, said in a statement announcing the service. "FedEx Extra Hours aligns with the needs of online shoppers while offering retailers a way to balance inventory and reduce transportation costs."

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