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The days when you could impress customers simply by meeting their demands are long gone, says Pete Burney of Hallmark Cards. Now, you have to be psychic as well.
More companies are planning, building, and operating DCs with an eye toward environmental sustainability. It's not just good corporate citizenship; it's also good business.
By investing in some new conveyors and a pop-up sorter, online grocer Peapod eliminated a notorious bottleneck in its DC operation and boosted capacity by 50 percent.
DC managers have plenty of tools at their disposal for keeping forklift batteries all charged up and ready to go. The trick is to select the right one for your particular operation.
Shifting freight to barges could help reduce both highway congestion and costs. But after years of neglect, the inland waterways infrastructure has fallen into serious disrepair.
The logistics outsourcing business used to be about providing transportation and warehousing services to the masses. Today, it's about providing complex, technology-rich logistics solutions to targeted audiences.
Since its inception, the league has been at or near the center of every battle over freight transportation regulation in Congress, in the agencies, and in the courts.
Too many consultants and academics are spending too much time and making too much money as expert witnesses and advisers to lawyers in supply chain management litigation. There may be money in it, but it's not value-adding.