White Papers from FORTE
Returns: The Dark Side of E-commerce. And How to Find the Light
Consumers want their goods ordered online and delivered quickly, and they expect an easy way to return items. That's causing a great disturbance in the Force of traditional distribution operations. Any delay in getting their money back prevents consumers from spending it again — and retailers want this money to be re-spent with them. With return rates as high as 50 percent, businesses need to avoid additional costs to handle products customers return to the distribution center. In our new white paper, "Returns: The Dark Side of E-commerce. And How to Find the Light," learn five ways to ensure your returns management processes keep customers happy and meet your business needs.
Presented by: FORTE
Date: August 2016