The new reporting capabilities of lift truck manufacturer Raymond Corp.'s iWarehouse gateway build on the original system launched in 2008, according to Alan Marder, director of technology solutions for the company. The iWarehouse gateway is a fleet optimization system that uses real-time lift truck information. That data can now be generated and managed by Raymond or by the customer using the iTrack module. "This is how we are helping our customers help themselves," says Raymond President and CEO, James J. Malvaso. The iWarehouse now comes with a variety of modules including iAlert, which automatically alerts technicians about required and impending maintenance issues, and iImpact, which notifies management about accidents and damages.
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