October 18, 2018

Ryder pumps up last-mile delivery network with facility expansions

Aggressive growth in e-commerce space helps company meet demands of the "now economy," Ryder says.

By DC Velocity Staff

Fleet management and transportation giant Ryder System Inc. on Wednesday said it is continuing its push into last-mile fulfillment, a red-hot sector that is at the locus of the e-commerce boom, by expanding its Ryder Last Mile division.

Ryder Last Mile is the firm's home delivery and white-glove installation solution division for big-and-bulky goods, now boasting facilities in 11 North American markets. Miami-based Ryder said the expansion strengthens its e-commerce fulfillment capabilities, reduces delivery timeframes, and brings appliance delivery and installation to new markets.

Specifically, Ryder is increasing the square footage at its last-mile fulfillment facilities located in Toronto, Atlanta, and Lathrop, Calif. and announcing partnerships in eight other U.S. cities. Taken together, the company's e-fulfillment network now includes 136 facilities covering 95 percent of the U.S. and Canada within a two-day timeframe, according to Ryder.

Ryder had only a modest share of the sector until April, when it paid $120 million to acquire The MXD Group Inc., an omnichannel fulfillment provider with a strong last-mile delivery presence. Now absorbed into Ryder's operations, MXD contributes its value as a non-asset-based provider with a network of delivery service contractors and 109 e-commerce fulfillment facilities across the U.S. and Canada.

In addition to its investment in those facilities, Ryder also supports its last-mile expansion with its RyderView shipment visibility technology, which allows customers to schedule and track orders with photo-capture digital proof-of-delivery and claims management services, the company said.

"We're getting closer to the consumer," Patrick Coughlin, vice president and general manager of Ryder Last Mile, said in a release. "By expanding our existing locations and adding new facilities, we continue to position our customers to meet - and even exceed - the ever-growing demands of e-fulfillment and the increasing expectations of their customers."

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