Table of Contents: November 2010

Starbucks: The next generation
Starbucks spent the past two years revamping its supply chain. Now it seeks the next crop of leaders to run it in the future.
High-bay AS/RS solves storage problem for cookware supplier
Capacity problems were creating holdups for cookware distributor Meyer Corp. But with a new high-bay addition, things are cooking again.
Canadian Tire goes yard with a YMS Canadian Tire goes yard with a YMS
Mega-retailer Canadian Tire bought its yard management system as a scheduling aid. Now, it's using the software to manage virtually every aspect of its yard operations.
Utz finds creative solution to fending off snack attacks Utz finds creative solution to fending off snack attacks
Utz Quality Foods wanted a way to assure there was nothing in its bags of snack foods but the product itself. With its new automated system and in-line X-ray, it now has visual proof.
View from the ports' side: interview with Kurt J. Nagle
With more than 30 years of experience promoting international trade, Kurt Nagle has the right stuff to lead the American Association of Port Authorities—a group that serves ports from Alaska to Argentina.
Five ways to improve your refurbishment operations Five ways to improve your refurbishment operations
Refurbishing and reselling returned goods can make some serious money for your company—if you can do it quickly and cost effectively. Here are some tips for getting it right.

Voices
Big Picture: Military logisticians honored for meritorious service
For U.S. Transcom, wartime missions and humanitarian relief efforts are all in a day's work.
Basic Training: Planning for a successful succession
While everybody understands the importance of succession planning, all too often, we don't do it. Here's how to ensure a smooth transition.
Fastlane: 2010: A safety odyssey
Despite protests from truckers, CSA 2010, the government's comprehensive new safety program, is getting under way.
Techwatch: Clouds thicken over the supply chain
New study shows cloud computing is taking the supply chain community by storm. And users are saving a lot of money.
Outbound: Logistics: the direct route to customers' hearts
The logistics operation is one of the most "customer-facing" functions of any organization. Smart companies have learned to use that to their advantage.
Inbound
West Coast port performance: Have your say!
How well are West Coast ports meeting your needs? The Port Performance Research Network wants to know. Here's how to take part in their survey.
New book takes supply chain management to the "X-treme"
X-SCM: The New Science of X-treme Supply Chain Management offers in-depth analysis and advice on managing supply chains in uncertain times.
Intel uses humor to rally support for green initiative
Chip maker's amusing video urges employees to get serious about sustainability.
Boogie on, collaborative distribution!
Kane Is Able is using a '70s-style show to promote the concept of collaborative distribution.
Best Buy's seven (supply chain) sisters
At most companies, women are still working their way up the corporate ladder. At Best Buy, they've already made it.
Newsworthy
YRC, Teamster leaders agree to contract restructuring
Wage cuts extended until March 2015; Zollars to retire.
CN to improve service for shippers through new intermodal agreements
Montreal-based railroad will work with seaport partners to cut container transit times.
Panama aims to become a crossroads of global trade
The Panama Canal expansion will make Panama the hub of cargo movements in the Western Hemisphere, canal official predicts.
FedEx to shippers: Trim your packaging or pay more to ship
Companies that use FedEx Corp. to deliver packages in the United States may need to eliminate wasteful packaging or else face a potentially significant hike in shipping costs.
Parcel wars: Carriers, consultants headed for a showdown
For decades, FedEx and UPS have worked uneasily with parcel consultants. The days of collegiality appear to be over.
VPA poised to take over Port of Richmond
Virginia Port Authority's plans call for leasing facility, expanding "marine highway" service between Richmond, Norfolk.
Large retailers mull formation of NVOCC network
Move reflects importers' concerns about securing reliable and adequate ocean vessel capacity at reasonable rates.
Pitt-Ohio launches small-parcel service
Service being marketed mainly to existing customers within TL/LTL carrier's 14-state territory.
Port interests see funding gains in transport grant program
DOT disburses nearly $95 million to port projects in second phase of TIGER program.
J.B. Hunt CEO to step down
Head of carrier's dedicated unit takes over Jan. 1.